FAQ
We offer a comprehensive suite of services for high-end watch repair and refurbishing, including cleaning, movement servicing, crystal replacement, refinishing, bracelet tightening, and full refurbishing.
Refurbishing a Rolex involves several steps. We begin by disassembling the watch, meticulously cleaning each component, servicing or replacing any damaged parts, refinishing the case and bracelet, and then reassembling the watch with careful calibration.
The timeline can vary based on the extent of work required. However, a typical refinishing process may take 4-8 weeks.
Absolutely, we offer a bracelet tightening service to ensure your Rolex fits you comfortably and securely.
Our full refurbishing service includes thorough cleaning, polishing and refinishing of the case and bracelet, movement servicing, and replacement of any damaged parts.
Yes, we offer a one-year guarantee on our repair and refurbishing services. We stand behind our work and strive to ensure our clients' complete satisfaction.
Yes. We will provide you with an INSURED shipping label, along with safe handling instructions to ensure your timepiece arrives safely.
We begin with a detailed assessment of your watch's condition, model, age, and market value. Once we determine the value, we offer you a competitive quote. Upon acceptance, we ensure a swift and secure payment process.
We consider factors such as the watch's condition, model, rarity, age, original box and documentation, market demand, and recent sales of similar models.
Absolutely, we provide a seamless trading process. You can swap your current Rolex or high-end watch for another from our curated collection.
We base the trading value on a detailed evaluation of each watch's market value and condition, ensuring a fair and transparent trade for both parties.
Certainly, with our global network and industry relationships, we can assist you in sourcing specific Rolex models.
The timeframe can vary depending on the rarity and demand for the specific model. However, we strive to fulfill such requests as swiftly as possible.
We offer a variety of customizations, from dial and bezel changes to bracelet modifications and gem-setting. Our experts can work with you to realize your vision for your unique timepiece.
Customizations can affect the manufacturer's warranty and potentially the resale value. However, when done by expert craftsmen like ours, customizations can also enhance the uniqueness and personal appeal of your watch. If the future value is of importance to you, we highly recommend keeping the original items for safe keeping. At the time you wish to sell, having those items will allow you to get more money, and achieve a faster sale.,
Yes, we offer appraisal services for Rolex and other high-end watches. Our evaluations are based on current market trends, condition, rarity, and other pertinent factors.
Regular servicing, careful use, and proper storage are essential to maintaining the value of your Rolex. In addition, retaining the original box and documentation can also contribute to its value.
Our pricing varies depending on the extent of work required, the model of the watch, and any replacement parts needed. We recommend contacting us directly for a detailed quote tailored to your specific needs.
You can set up a consultation by reaching out to us via our website, email, or phone. We would be happy to discuss your needs and provide expert advice on the best course of action for your Rolex or other high-end watch.